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The hospice experienced significant and sudden turnover in its revenue cycle operations and leadership resulting in an increase in accounts receivable of more than 50%, significantly increased write-offs for timely filing and "no-authorization" denials, and a corresponding significant reduction in cash collections.
i3 was engaged to provide strategic planning and hands-on project management to develop and execute a plan to successfully guide the cutover of our client’s revenue cycle thru the full implementation of the Epic Health Information System.
The health system initiated a CMS Medicare Shared Savings Program Accountable Care Organization. During the first year of operations of the 10,000 beneficiary ACO, the physician executive director resigned.
The client was preparing for a significant shift in its state's Medicaid inpatient reimbursement from per diems to an APR-DRG basis, fundamentally impacting more than 50% of its inpatient revenue.