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The health system initiated a CMS Medicare Shared Savings Program Accountable Care Organization. During the first year of operations of the 10,000 beneficiary ACO, the physician executive director resigned.
Merging a community hospital patient financial services into a health system central business office.
A rural 225-bed hospital in the Mid-Atlantic saw sharply declining revenue cycle performance from hasty decision making in several areas following management turnover.
Designing for Improved Organizational Self-Pay Collections
Rewiring a Self-Pay Program Around the Needs of the Patient.